Last night, I happened to be talking to Colin Smythe (Terry P's agent, but also a publisher) who has software that really saves typing - it works by the operator typing the first three letters of the first word of a title, the first two of the second, when paperwork comes in.

It's much more tedious when only the ISBN is shown, and he's not wonderfully keen about the extension to 13 keystrokes.

(Damn, session expired)